Blue Waves RI is hiring a client manager to act as liaison between the business customer and the client within specific sectors of business. The Client Management team is responsible for all aspects of new and previous customer acquisitions.
We don't hire managers. We train top-performers into management.
Manage new business accounts' satisfaction and knowledge of our client.
Act as a mentor / coach / supervisor
Consult with customers to complete a needs assessment and recommend products/services.
Communicates the customer's needs/expectations to appropriate personnel.
Interacts with the Sales & Marketing Management team on various issues.
Light data entry for consumers and sales leads.
Analyze market area to determine approach to new or existing customers.
BLUE WAVES RI KNOWLEDGE AND SKILLS:
Developing professional expertise. Working with coaches to further develop management and leadership skills.
General knowledge of supervising employees.
General knowledge of human resources.
Able to successfully train and mentor to increase customer retention and satisfaction.
Able to communicate with customers and provide outstanding customer service.
Able to meet aggressive deadlines.
Self-starter, willing to learn and increase knowledge.
BLUE WAVES RI ENVIRONMENT:
Typical office setting with environmentally controlled conditions.
Team environment with individual accountability.
One-on-one coaching and training with the management team.
Group training and role-play scenarios.
Dedicated human resources to assist employees in reaching their goals.
Energetic, yet no-nonsense approach.
This job offers compensation incentives based on individual performance.
What We Offer:
No glass ceiling
Management training & Management opportunities
Entry level career opportunities
An enjoyable working atmosphere
Our management training program offers an exciting opportunity for entry level candidates to learn all aspects of our business from the ground up.
Management mentality (self-sufficient)
Demonstrated leadership and team building abilities
Self-confidence, flexibility, and a sense of humor
Results driven attitude
Excellent communication skills
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